 For example, let's say that you wanted to make sure that you could get a copy of the re-launched first issue of SPIDER-MAN #1 or the mega-popular BATTLECHASERS #1. You could take a chance and hope that they didn't get sold out on the newstands or at your local comic store...or you could reserve your copy and KNOW you were guaranteed to get it! Pre-Orders also guarantees a wider variety of products that may not be available at your local comic book store. Most stores cannot feasibly carry that much inventory...so if you were looking for some obscure or "less popular" item...odds are they wouldn't even have it...or even KNOW it existed! With Pre-Orders, you are required to order your item(s) before a published deadline date. This is usually the blinking date above the product description. You'll be pleased to know that even though you are required to order before the deadline date, and provide payment information, we DO NOT charge your credit card until the order ships! If something happens and the product is delayed or canceled by the publisher, and you are paying by check or money order, then you will have the option of receiving a refund, waiting until the new deadline, or buying a different product. Our number one goal is to have satisfied customers who return again and again.
PLEASE NOTE THE FOLLOWING INFORMATION ABOUT OUR PRE-ORDER SECTION. Our pre-orders are listed based on the most accurate information available from manufacturers, publishers and distributors at the time of their listing. We are not responsible for manufacturer, publisher, or distribution delays beyond our control. In the event that a pre-order item is cancelled by the publisher, Comic Quest will refund your pre-order purchase immediately. If you pay for a Pre-Order by credit card and either you or the publisher decide to cancel the pre-order product, you will be pleased to know that your credit card is never charged. Please note that very little information is available when an item is not manufactured/published/distributed in a timely manner. Most periodicals ship timely. Periodicals due by the end of a particular month will usually ship 2 months later. For example, pre-ordered periodicals due by the end of January will usually ship in the month of March. Toys, videos, statues,imported items and other specialty merchandise (but especially toys)can take from 2 months to 6 months due to the unforseen manufacturing and production difficulties or in getting their items shipped from overseas. There is a certain amount of patience that is required when these pre-ordered items are late and unfortunately, manufacturers rarely release information about revised shipping dates when they run late in the manufacturing process. What we can clearly state is that we will guarantee your pre-order to ship when it is manufactured and distributed, we will pack your order securely and it will ship within 48 hours of receiving it in our store. We guarantee the condition of your product and will provide satisfaction if not satisfied with the condition of your pre-order. Items will be insured but in most cases, replacements can quickly be made. When you pre-order an item from us, we are ordering a specific item from our distributor for you. Failure to follow through with your pre-order can result in the suspension of pre-order privilages through our company and can result in a restocking fee of up to 25% of the pre-paid amount. Your engagement in our pre-orders constitutes agreement with all aspects of our pre-order program. REQUIREMENTS FOR PRE-ORDERING PRODUCT: 1. EACH PRE-ORDERED ITEM INCLUDES SHIPPING/INSURANCE. WE WILL COMBINE ORDERS UPON REQUEST TO SAVE ON SHIPPING AS LONG AS PRE-ORDERED ITEMS SHIP WITHIN THE SAME 30 DAY PERIOD. THE COMBINED SHIPPING ON PRE-ORDERS WILL BE DONE ON REQUEST AND MUST BE COMMUNICATED CLEARLY BY THE CUSTOMER, OTHERWISE ALL ITEMS SHIP WHEN RECEIVED. 2. WE MUST RECEIVE EITHER FULL PAYMENT BY CHECK OR MONEY ORDER OR HAVE A VALID CREDIT CARD ON FILE WITHIN 10 DAYS OF PLACING THE PRE-ORDER. WE HAVE SECURE SOFTWARE FILES IN OUR STORE COMPUTER SYSTEM THAT WILL SAVE YOUR CREDIT CARD NUMBER UNTIL THE ITEM ARRIVES INTO OUR STORE. YOUR CREDIT CARD WILL NOT BE CHARGED UNTIL THE ITEM ARRIVES IN OUR STORE. WE CAN TAKE THE CREDIT CARD BY PHONE(812-474-1133,FAX(812)474-1017(RECEIVES FAX 24 HOURS A DAY) OR BY MAIL. (SECURE ONLINE CREDIT CARD ORDERING ON THIS WEB-SITE TO FOLLOW SOON.) 3. WE CAN NOT GUARANTEE THAT YOU WILL ALWAYS RECEIVE YOUR PRE-ORDER FROM US BEFORE IT ARRIVES AT YOUR LOCAL MASS MARKET RETAILOR. WE WANT TO PROVIDE A HIGH LEVEL OF CUSTOMER SERVICE AND ARE ALWAYS LOOKING FOR THE BEST DISTRIBUTORS AND MANUFACTURERS...YET THE TRUTH IS...SOMETIMES CERTAIN PRE-ORDERS THROUGH US WILL BE AVAILABLE ELSEWHERE BEFORE WE RECEIVE IT. BE ADVISED THAT THIS FACT DOES NOT CANCEL THE PRE-ORDER AND WE CAN NOT BE HELD RESPONSIBLE FOR MASS MARKET RECEIVING PRODUCT BEFORE THE COMIC SPECIALTY MARKET. WE WILL MAKE ATTEMPTS TO NOTE PRODUCTS THAT MAY APPEAR IN THE MASS MARKET BEFORE WE RECEIVE IT. NOTE THE EMPHASIS ON "MAY" AS SOMETIMES WE RECEIVE ITEMS BEFORE THE MASS MARKET AND SOMETIMES WE HAVE EXCLUSIVE PRE-ORDERS THAT YOU WILL FIND NO WHERE ELSE. 4. PRE-ORDERS ARE SENT BY UNITED STATES POSTAL SERVICES FIRST CLASS OR PRIORITY AND USUALLY TAKE 3-5 DAYS TO ARRIVE TO ANYWHERE IN THE UNITED STATES. OTHER CARRIERS CAN BE USED AND WE CAN ALWAYS SHIP IT FASTER YET THE SHIPPING PRICE WILL INCREASE. ALL PRE-ORDERS HAVE POSTAGE INCLUDED IN THE PRICE TO ANY LOCATION IN THE UNITED STATES. WE ACCEPT INTERNATIONAL PRE-ORDERS AND WILL GIVE YOU A QUOTE ON ANY PRE-ORDER IF REQUESTED TO DO SO. |